The purpose of the motivation elements is to model the motivation behind the core elements in an Enterprise Architecture. Therefore, it should be possible to relate motivation elements to core elements.
A requirement (and, indirectly, also a principle, outcome, and goal) can be related directly to a structure or behavior element by means of a realization relationship. Also, the weaker influence relationship is allowed between these elements. Meaning and value can be associated with any structure or behavior element.
Also, a business actor may be assigned to a stakeholder, which can be seen as a motivation role (as opposed to an operational business role) that an actor may fulfill.
Association models some intention that is related to the source of that intention.
Aggregation models some intention that is divided into multiple intentions. In the context of motivation, Aggregation is a way of decomposing intentions (Goals) into more concrete intentions (Goals with more specific timescales, measures).
Realization models that some end that is realized by some means. The realization relationship is used to represent the following means-end relationships:
Principle Systems should be Customer Facing is a means to realize the goal Reduce Interaction with Customer.
Requirement Provide Online Portfolio Service is a means to realize sub-goal Facilitate Self-Service, and to realize the principle Systems should be Customer Facing.
This requirement can be realized by the business service Online Portfolio Service.
A goal (the end) is realized by a principle, constraint, or requirement (the means).
A principle (the end) is realised by a constraint or requirement (the means).
A requirement (the end) is realized by a system (the means), which can be represented by an active structure element, a behavior element, or a passive structure element.
Influence models that some end is realized by some means. An Influence exists between motivational elements – one element influencing the other(s). Additionally, the relationship can be assigned as either positive (using the “+” sign) or negative (using the “-” sign).
The Diagram below illustrates the use of the influence relationship for making a trade-off between the two requirements (assign personal assistant and provide on-line portfolio service) that realize the goal Improve portfolio management.
The goal Increase Customer Satisfaction and the principle Systems should be Customer Facing are used as trade-off criteria.
Both requirements positively influence the intended increase of customer satisfaction.
The requirement of Provide Online Portfolio Service also positively influence the intent of Systems should be Customer Facing.
The requirement of using a personal assistant greatly increases customer satisfaction.
However, the Assign Personal Assistant requirement scores a lot worse for the customer-facing criterion and Reduce Workload for Employees.